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Welcome to the SWITSST website terms and conditions (T&C’s) for use. These terms and conditions apply to the use of this website at www.switsst.ch. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. If you do not accept these terms, please do not use this website. You will be able to access most areas of this website without registering your details with us.
We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.

This website is operated by SWITSST.  our business running and registered in Switzerland.

 

GLOSSARY

To make these T&C’s easier to read, we have defined the following terms;

"Users" means yourself – as the user of the website;
"We/Us/Our" means SWITSST and ‘switsst.ch;
"Personal Information" means the details provided by you on registration;
"Product" means a ‘SWITSST’ product displayed for sale on our website;
"Product Description" means that part of the website, which set out certain features and characteristics of our products;
“Privacy Policy” means our policy around the use of your data on or connected to our website;
"Cookies" means small text files which our website places on your computer's hard drive to store information about your shopping session and to identify your computer.
 

ORDERING FROM US

You are deemed to place an order with us by ordering via our website’s secure online checkout process which is written in the English language OR other language translations. As part of our checkout process, you will be given the opportunity to check your order and correct any errors.

We cannot be held responsible for customer-generated mistakes and errors including colour options and/or combinations, order quantities or other ordering errors. To prevent these errors from occurring please review your order carefully and thoroughly before submitting it on our Website.

We will send you an order confirmation email, detailing the products you have ordered to the e-mail address you supplied to us with your order.

Please Note: It is your responsibility to verify that your e-mail mailbox is in proper working order and is able to receive incoming communications.

Delivery will be made to the shipping address provided by you as per each order. Please ensure that the delivery address details including postal codes submitted by you are correct and complete when the order is placed as we cannot accept responsibility for orders not reaching the recipient if the address is incorrect or incomplete.  Any undelivered items returned to us will incur an additional shipping fee to resend it to an amended correct delivery address if the initial address submitted by you is incorrect which you inform us of after the order has been dispatched.
Our acceptance of an order takes place when we dispatch the order. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately unless we have notified you that we do not accept your order or you have cancelled your order.
We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

 

DESCRIPTION OF GOODS

All our personal-accessory pieces in all our product collections sold on our website are handcrafted in our studio in Switzerland according to each customer’s specific chosen combinations of features available shown on the relevant product page of the item chosen by you on our website.

Please Note: The product images on each product page of our website are static product images showing examples of the product on each page and therefore do not change plating colour or bead/cord colours according to the options you choose when you place your order. It is the customer's responsibility to check over their order form to ensure all the chosen options are as they wish. The images shown on your order confirmation are also static images of the product chosen and do not reflect the colour/plating options chosen by you. Please consider this when you place your order. 

We cannot be held responsible for items which may become discontinued. Beads & findings may vary in colour and style to the image shown on the website. It may be caused by the shooting angle and light exposure. Please note that due to the production process, each product/bead may have slight differences, which is normal. It will not affect the overall style or quality.

We reserve the right to alter the design, specification or price of any product supplied, whilst maintaining the overall concept.